Order Policies
Pricing
All prices are in U.S. dollars. Iowa residents must add 6% state sales tax. Warren County, IA residents must add 1% local option sales tax. Prices and availability are subject to change without notice.
Payment
Payments may be made by MasterCard, Visa, Discover, and PayPal. I also accept personal checks and money orders. Bounced checks are subject to a $30 surcharge.
Shipping
Online orders are accepted for the continental United States only. If you would like to ship outside the continental U.S., please contact me for a custom quote.
Items are shipped immediately upon clearance of checks or fund authorization. Framed orders and commissions are delayed until all necessary information is collected and work is completed; I will keep you updated about the order.
Original artwork is insured when shipped. I cannot be held liable for damages incurred during shipping and transport.
Cancellations and Changes
I try to ship orders out as quickly as possible. If you would like to change or cancel your order, please contact us via email or phone as soon as you can.
Refunds
If you are not satisfied with your purchase, you may receive a full refund or store credit in exchange, provided you contact us within 3 working days after receiving the artwork. Shipping and handling charges are nonrefundable and not reimbursed.
Commissions
A 50% nonrefundable down payment is required after the initial planning session, and holds a place on the artist’s waiting list. A copy of the finished commission will be sent for approval. The balance is due upon completion of the artwork. (Commissions may also be prepaid in full.)
Commissioned pieces are nonrefundable, but may be returned for minor changes within 7 days of receipt.
The copyright of commissioned artwork remains with the artist.